Privacy Policy
Last updated: August 25, 2026
1. Introduction
Your privacy is important to us at Uranus Fudge Factory & General Store, operated by Uranus, LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (uranusgeneralstore.com).
2. Information We Collect
We may collect the following types of personal information:
- Information you provide directly: name, address, email, phone number, payment details
- Information about your account and registration with us
- Transaction information: products purchased, order history, payment status
- Website usage data: IP address, browser type, device information, pages viewed, referral URLs
- Communications you send to us (e.g., customer support inquiries)
- Your text messaging opt-in status and the date, time, and method by which you provided consent
3. How We Use Your Information
We use your personal information for these purposes:
- To process your orders and deliver products
- To provide customer support and respond to your requests
- To send confirmations, invoices, shipment updates
- To improve our website, product offerings, and user experience
- For marketing and promotional purposes, if you have opted in
- To comply with applicable laws, regulations, or legal obligations
4. Sharing Your Information
We may share your information in the following circumstances:
- With service providers who help us run our business (e.g., payment processors, shipping carriers, e-commerce platform, email and text messaging platforms, and analytics providers), solely so they can perform services on our behalf
- With subcontractors or agents, but only for the purposes necessary and in a manner consistent with this policy
- If required by law, regulation, or court order
- To protect our rights or property, or for fraud prevention
- In connection with a merger, sale, or transfer of all or part of our business
We do not sell, rent, or share your personal information - including your mobile opt-in and SMS consent data - with third parties for advertising purposes.
5. Text Messaging (SMS, MMS, and RCS)
If you opt in to our mobile messaging program, we will send you marketing messages (such as promotions, new product announcements, and cart reminders) and informational messages (such as order confirmations and shipping updates) by SMS, MMS, or RCS at the mobile number you provide. Consent to receive marketing text messages is not a condition of any purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can get help by replying HELP. Full program terms are available in our Terms of Service.
We do not sell, rent, or share your mobile phone number, text messaging opt-in, or consent status with any third party for advertising or marketing purposes. The vendors that operate our messaging platform and deliver our messages (such as our text messaging platform provider and wireless carriers) process this information only on our behalf and only to deliver the messaging service; they are not permitted to use it for any other purpose.
Our website uses cookies and similar technologies to keep track of items you place in your shopping cart, including when you have left items in your cart without completing checkout. If you have opted in to text messages, we may use this information to determine when to send you a cart reminder message.
6. International Data Transfers
Because we do business across state lines (and possibly internationally), your personal information may be transferred to, stored, or processed in jurisdictions other than your own. By using our website, you agree to such transfers and understand that data protection laws may differ in other countries.
7. Third-Party Links & Services
Our website may include links to third-party sites, plug-ins, or services. These have their own privacy policies. We are not responsible for how these external sites use or protect your information.
8. Your Rights & Choices
You have rights and choices regarding your personal data, including:
- Accessing and updating your account information
- Opting out of marketing communications
- Requesting correction or deletion of your personal data, subject to legal obligations
- Withdrawing consent where consent has been the basis for processing
If you wish to exercise these rights, please contact us using the information below.
9. Updates to this Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the revised version on this page with a new “Last updated” date. Please review this policy periodically to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can reach us at:
Privacy Inquiries
Uranus Fudge Factory and General Store
Email: fudgepacker1@uranusgeneralstore.com
Phone: 1 (833) 4URANUS (487 - 2687)