Have a burning question? Need help with an order? Want to tell us how much you love the fudge that comes from Uranus?
You’ve come to the right place.
At the Uranus Fudge Factory & General Store, our team is here to make sure every visit—online or in-person—leaves you smiling. Whether you’re tracking an order, asking about shipping, looking for a product, or just want to say hello, we’re happy to hear from you.
Customer Support Hours
Monday–Friday: 8:00 AM – 4:00 PM CST
You may contact us via email, phone, chat, or the form on this page. For chat, click the "Talk to Uranus" launcher in the bottom-right corner of this screen to send us a message. Messages received after hours will be answered the next business day.
How to Reach Us
Email: fudgepacker1@uranusgeneralstore.com or complete the form below
Phone: 1 833 4URANUS (487 – 2687)
Mailing Address:
Uranus General Store
14400 Highway Z
St. Robert, MO 65584
Order or Shipping Questions?
If you're reaching out about an existing order, please include your order number so we can get you answers fast.
Visiting Uranus?
We love company. If you’re planning a trip to one of our locations, feel free to ask about hours, directions, or what treats we’ve got cooking fresh that day.
We’re Here to Help
No matter what brought you here—fudge, souvenirs, merch, or the irresistible pull of Uranus—we’ll make sure your experience is smooth from start to finish.